Terms & Conditions

1. Terms

By accessing the website at www.logoforge.co, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Our Services

Logo Forge provides customers with the ability to design their own logo using our online logo design tool. Customers have the ability to browse our library of pre-made templates and customize them. Our purchased logos are provided in PNG, JPG, PDF and SVG.

3. License

By using our services, customers are purchasing a non-exclusive and non-transferable license to use the clipart, symbols, shapes, fonts, and colours associated with their logo. Logo Forge will retain the copyright and all associated rights to the original clipart, symbols and shapes used in the logo. The license will allow customers to use and display their logo in any manner they wish.

By purchasing a logo you are allowed to:
  • Use your logo an unlimited amount of time across all and any forms of media (both commercially and personally).
  • Modfiy and create derivative works of your logo.
  • For both personal and commercial projects and to modify it.
You are not allowed to:
  • Sub-license and resell.
  • Include it in any online or offline database.
  • Collective use
Permission is granted to temporarily download one copy of the materials (information or software) on Logo Forge's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
  • modify or copy the materials;
  • use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • attempt to decompile or reverse engineer any software contained on Logo Forge's website;
  • remove any copyright or other proprietary notations from the materials; or
  • transfer the materials to another person or "mirror" the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Logo Forge at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

4. Delivery policy

Logo Forge deals exclusively with digital content (Logos) and does not ship/courier products of any kind. Upon successful payment, the customer will be emailed their Logo in PNG format and receive immediate access to the JPG, PNG, SVG and PDF version of their logo. The client also has lifetime access to login and download their logo from the website (There is no limit to how many times a customer can re-download their purchased logo).

4. Return and Refunds policy

The provision of goods and services by Logo Forge is subject to availability. Logo Forge does not accept the return or refund of any digital content (Logos) sold on its website. If, however, the logo is deemed to be defective, then a full refund will be applicable.

Defective can be defined as:
  • Pixelation of SVG vectors
  • Incorrect colour outputs
  • Damaged or corrupted files
  • Broken font
  • Lack of transparency on logo background etc.
The refund will be deposited into the credit card used for the purchase.

Lifetime Guarantee
All Logos purchased from Logo Forge are guaranteed against any defect for the lifetime of the product. If this product is determined to be defective it will be refunded as described above. This lifetime guarantee excludes "wear and tear" of the Logo files caused by regular editing, overwriting and resizing through software of any kind by the customer. The customer has lifetime access to re-download a new and high quality version of their purchased Logo should this occur.

5. Customer Privacy policy

Logo Forge shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

6. Payment options accepted

Payment may be made via a wide range of payment gateways including Visa, MasterCard, Diners or American Express Cards as well as any payment option available via PayPal.

7. Card acquiring and security

Card transactions will be acquired for Logo Forge via PayPal and PayGate (Pty) Ltd. PayPal and DPO PayGate make use of the strictest form of encryption, including Secure Socket Layer 3 (SSL3). No Card details are stored on the website. Users may go to www.paypal.com and www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored separately from card details which are entered by the client on DPO PayGate’s secure site or PayPal. We do not store any card or payment details. For more detail on DPO PayGate and PayPal refer to www.paygate.co.za and www.paypal.com.

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the customer is South Africa. Transaction currency is available in USD ($), GBP (£), EUR (€), CAD ($), AUD ($), ZAR (R), NAD (N$), NZD ($), BRL (R$), CZK (Kč), DDK (kr), HKD($), IDR (Rp), ILS (₪), JPY (¥), MXN ($), TWD (NT$), NOK (kr), PHP (₱), PLN (zł), SEK (kr), CHF (CHF), and HUF (Ft).

10. Responsibility

Logo Forge takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile

This website is governed by the laws of South Africa and Logo Forge chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12. Variation

Logo Forge may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Last edited: 04/13/2022

13. Company information

Logo Forge
Cape Town,
Western Cape,
South Africa

For more information about Logo Forge company details, please email your request here.
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